Terms and Conditions | Social
Last Updated: March 2026
Introduction
These Terms and Conditions govern the services provided by Social – Get Social, operated by Shivash Trading (Sole Proprietor). By engaging our services, you agree to these terms.
Social provides Shopify website design, Shopify development, ecommerce website development, digital marketing services, and digital presence solutions for businesses in South Africa.
Our services support startups, service-based businesses, and ecommerce brands seeking professional Shopify websites in South Africa, custom digital solutions, and strategic online growth.
Our services are provided primarily through Shopify and are based in Durban.
Payment and Ownership
Deposit
A 50% non-refundable deposit is required before any Shopify website design, digital marketing, or web development work begins.
Final Payment
The remaining 50% must be paid before the website, ecommerce store, or project is transferred to your ownership.
Asset Ownership
You own final deliverables only once full payment has been received.
Project Scope and Timelines
We aim for a 7–30 day delivery window, depending on:
- Timely delivery of content and assets
- Access credentials provided by the client
- Project complexity
- Scope revisions or additional requests
Significant changes outside the original agreement may result in additional charges.
Project timelines for Shopify development, website design, and digital marketing services in South Africa may vary based on scope and client responsiveness.
Professional Partnership and Limitation of Liability
Social – Get Social provides the digital tools and foundation for your online presence, including Shopify website development, ecommerce solutions, and digital marketing support.
We do not guarantee:
- Specific sales results
- Lead generation outcomes
- Search engine rankings
- Performance outcomes on third-party platforms
Business performance depends on market conditions, pricing, competition, marketing strategy, and business operations.
We are not liable for losses arising from outages or disruptions involving third-party platforms such as:
- Shopify
- Meta Platforms
Governing Law
These Terms and Conditions are governed by the laws of South Africa.
Related Policies
Please also review our Privacy Policy for information on data handling and personal information protection.
Refund requests, where applicable, are governed by our Refund Policy.
For service enquiries, visit our Contact page.
For more information about our services, visit our homepage at getsocialsa.co.za.
Contact
For questions regarding these Terms and Conditions, contact us through our Contact page or visit the homepage at getsocialsa.co.za.
